Returns & Exchanges

At Ashimary Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused products in their original lace-uncut condition. If you are not happy with your order, we are here to assist you with a seamless exchange or refund process.

Return Process

• 1.
  Contact Support

  Email our customer service team within 30 days of receiving your order to initiate the return request and provide your order number.

• 2.
  Verification & Approval

  Send photos of the hair to verify that the lace is uncut and the hair has not been dyed, washed, or altered in any way.

• 3.
  Ship Your Items

  Once approved, securely package the hair in its original packaging and ship it to the return address provided by our support team.

• 4.
  Refund Processing

  After we receive and inspect your return, your refund will be processed back to your original payment method within 3-5 business days.